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PRIVACY POLICY

Privacy Statement

Mbhashe Local Municipality is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Mbhashe Local Municipality Web site and governs data collection and usage. By using the Mbhashe Local Municipality website, you consent to the data practices described in this statement.

Collection of your Personal Information

Mbhashe Local Municipality collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Mbhashe Local Municipality also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favourites. There is also information about your computer hardware and software that is automatically collected by Mbhashe Local Municipality. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Mbhashe Local Municipality for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Mbhashe Local Municipality Web site. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Mbhashe Local Municipality public message boards, this information may be collected and used by others. Note: Mbhashe Local Municipality does not read any of your private online communications. Mbhashe Local Municipality encourages you to review the privacy statements of Web sites you choose to link to from Mbhashe Local Municipality so that you can understand how those Web sites collect, use and share your information. Mbhashe Local Municipality is not responsible for the privacy statements or other content on Web sites outside of the Mbhashe Local Municipality and Mbhashe Local Municipality family of Web sites.

Use of your Personal Information

Mbhashe Local Municipality collects and uses your personal information to operate the Mbhashe Local Municipality Web site and deliver the services you have requested. Mbhashe Local Municipality also uses your personally identifiable information to inform you of other products or services available from Mbhashe Local Municipality and its affiliates. Mbhashe Local Municipality may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Mbhashe Local Municipality does not sell, rent or lease its customer lists to third parties. Mbhashe Local Municipality may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Mbhashe Local Municipality may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Mbhashe Local Municipality, and they are required to maintain the confidentiality of your information. Mbhashe Local Municipality does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. Mbhashe Local Municipality keeps track of the Web sites and pages our customers visit within Mbhashe Local Municipality, in order to determine what Mbhashe Local Municipality services are the most popular. This data is used to deliver customised content and advertising within Mbhashe Local Municipality to customers whose behaviour indicates that they are interested in a particular subject area. Mbhashe Local Municipality Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Mbhashe Local Municipality or the site; (b) protect and defend the rights or property of Mbhashe Local Municipality; and, (c) act under exigent circumstances to protect the personal safety of users of Mbhashe Local Municipality, or the public.

Use of Cookies

The Mbhashe Local Municipality Web site use “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise Mbhashe Local Municipality pages, or register with Mbhashe Local Municipality site or services, a cookie helps Mbhashe Local Municipality to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Mbhashe Local Municipality Web site, the information you previously provided can be retrieved, so you can easily use the Mbhashe Local Municipality features that you customised. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Mbhashe Local Municipality services or Web sites you visit.

Security of your Personal Information

Mbhashe Local Municipality secures your personal information from unauthorised access, use or disclosure. Mbhashe Local Municipality secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Mbhashe Local Municipality will occasionally update this Statement of Privacy to reflect company and customer feedback. Mbhashe Local Municipality encourages you to periodically review this Statement to be informed of how Mbhashe Local Municipality is protecting your information.

Contact Information

Mbhashe Local Municipality welcomes your comments regarding this Statement of Privacy. If you believe that Mbhashe Local Municipality has not adhered to this Statement, please contact Mbhashe Local Municipality at info@ortambodm.gov.za. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Cookie Policy for Mbhashe Local Municipality

This is the Cookie Policy for Mbhashe Local Municipality, accessible from www.mbhashemun.gov.za

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies, please read “What Are Cookies”.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

  • Account related cookies

    If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

  • Login related cookies

    We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

  • Email newsletters related cookies

    This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

  • Forms related cookies

    When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

  • Site preferences cookies

    In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

    For more information on Google Analytics cookies, see the official Google Analytics page.

  • From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; {List the social networks whose features you have integrated with your site?:12}, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then you can contact us through one of our preferred contact methods:

  • Email: info@mbhashemun.gov.za
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